Help

The harmon.ie Customer Portal allows you to perform the following tasks:

Download the latest version of harmon.ie Classic.

Invite another user to access the customer portal.

The customer portal always has the latest and greatest version available for download. If you have a valid subscription, you are entitled to new updates. Read 

 for a list of latest improvements and key fixes.

The customer portal lets you see all users in your organization that have harmon.ie installed. You can see users in your organization’s domain, and mapped domains. If your organization uses multiple email domains, please submit these to 

View a list of users that have harmon.ie installed. The first time a user reopens Outlook after harmon.ie is installed, they are automatically added to the users list. There’s no need to manually add harmon.ie users to the portal.

For each user you can see which harmon.ie app is installed, what version of harmon.ie they are using, the date of installation (first access) and the date harmon.ie was latest restarted (last access date).

Click the Export all Users icon to export a list of all users in csv format.

Remove specific users. Select the users you want to remove and click the Remove icon. Please note that removing users does not prevent them from using harmon.ie. harmon.ie needs to be 

 to disable users. If users are no longer using harmon.ie, uninstall harmon.ie prior to removing them from the Customer Portal.
Otherwise, the next time they restart harmon.ie (by restarting Outlook), they will be added back to this user list.

: If you do not see all harmon.ie users, or do not see users in certain domains, contact 

1. Click the arrow next to your user name at the top-right corner of the page.

3. Fill in the name and email address of the person you want to add as an administrator, and then click 

4. After receiving the approval note, click 

Once the form is submitted, this person can access the portal and retrieve their password.